FiveRiseTechnology Limited ("Five Rise," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use the Five Rise web application ("Service").
By using the Service, you agree to this Privacy Policy.
1. Information We Collect
We collect information to provide and improve the Service.
A. Information You Provide
- Account registration: name, email and password.
- User Content: your goals, tasks, notes, and other productivity data.
- Preferences and settings.
B. Automatically Collected Information
- Usage data: logins, app interactions, feature usage.
- Device information: browser type, operating system, IP address.
- Cookies and similar tracking technologies.
C. Cookies and Tracking
We use cookies to improve your experience, understand usage patterns, and provide insights.
You can manage or disable cookies via your browser settings.
No third-party advertising cookies are used.
2. How We Use Your Data
We use your data to:
- Provide the Service – manage your account, store your goals and tasks.
- Generate Insights and Advice – analyze your User Content to give productivity tips, trends, and recommendations. This may involve automated processing (profiling) for your benefit.
- Improve the Service – identify bugs, improve features, and develop new functionality.
- Research and Analytics – anonymized, aggregated data may be used to understand overall usage trends.
Important: We will not sell your personal data without your consent.
3. Legal Basis for Processing (GDPR)
- Performance of a contract: To operate your account and provide the Service.
- Legitimate interests: To improve the Service, generate insights, and maintain security.
- Consent: If you explicitly opt in to share data with third-party integrations or marketing communications.
4. Automated Decision-Making / Profiling
The Service may process your User Content automatically to generate productivity insights.
- These are for your personal benefit only.
- They do not make legally binding decisions about you.
- You can control the settings that affect automated analysis within your account.
5. User Rights Under GDPR
You have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update incorrect or incomplete data.
- Deletion: Request removal of your data.
- Restriction: Limit how we use your data.
- Portability: Obtain your data in a portable format.
- Withdraw Consent: You can withdraw any consent at any time.
- Complaint: Lodge a complaint with the Irish Data Protection Commission.
How to exercise your rights:
Email support@fiverisetech.com with your request, and we will respond within one month.
6. Data Sharing and Processors
Sharing With Trusted Partners
We do not sell or distribute your personal data to third parties for commercial purposes without your explicit consent.
Your data may be shared with trusted service providers who process it on our behalf (e.g., cloud hosting, email services, analytics providers, and AI tools).
AI Providers
Certain aspects of your data, such as goals, tasks, and usage patterns, may be processed by AI tools to provide personalized insights, productivity trends, and recommendations.
These AI providers are data processors bound by GDPR-compliant agreements. They cannot use your data for their own purposes or share it with others.
AI processing is performed solely to enhance the service for you.
User Control and Rights
You can request details of all processors handling your data, including AI providers.
You can also opt out of AI-powered insights without affecting your ability to use the core service.
Other Disclosures
We may disclose your data if required by law, to protect our rights, or in connection with a corporate transaction (e.g., sale or merger).
7. Data Retention
Your User Content is retained as long as your account is active.
When you delete your account, data is removed from active servers; limited backups may persist for legal compliance or disaster recovery.
Aggregated or anonymized data may be retained indefinitely.
8. Data Security
We implement reasonable technical and organizational measures:
- Encryption in transit (TLS/HTTPS)
- Secure storage and access controls
- Regular security monitoring and software updates
9. Children's Privacy
The Service is intended for users aged 18 and above. We do not knowingly collect information from children under 18.
10. International Data Transfers
Your data may be transferred outside Ireland or the EU.
- Transfers are protected by Standard Contractual Clauses or equivalent safeguards.
- We ensure the same level of data protection as required by GDPR.
11. Data Breach Notification
In the unlikely event of a data breach:
- We will notify affected users without undue delay.
- We will report the breach to the Irish Data Protection Commission if required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Significant changes will be communicated via email or in-app notifications. Continued use constitutes acceptance of the updated policy.
13. Contact Us
For questions or to exercise your rights:
FiveRiseTechnology Limited
Registered Office: 28 Meadowlands, Clonmel, E91 D232, Ireland.
Registration number: 774487
Email: support@fiverisetech.com